Kifaru Tipis & Shelters.
All our shelters are guaranteed against defects in materials and workmanship. Should they ever fail to provide satisfaction because of defects in materials or workmanship, we will repair or replace it at no cost to you. Materials may naturally break down over an extended use and time, particularly with long setups in direct sunlight - these shelters are not intended to be used as permanent camps. Problems associated with this or normal wear , abuse or improper care will mean a reasonable repair or replacement charge. Please click here for more information.

Kifaru Stoves
Kifaru stoves have a lifetime guarantee against defects in materials and workmanship. As they are built of stainless steel, they will last FAR longer than sheet metal stoves. The stoves we built in 1998 are still going strong. The ONLY instances of thru-the-metal corrosion that have occurred are due to consistent usage in salt water environments. No stove is impervious to this, and so such users will have to consider eventually buying a new stove or replacement stove parts as a cost of enjoying those outdoor pursuits. Again, this is the ONLY reason our stoves should not last for decades, perhaps even a lifetime (we are basing this on about 20 years experience with current materials).

Returns
We understand that it can be difficult buying a product that is not on a shelf where you can try it out, touch it, feel it. These are built-to-order products. If you receive your order, and decide that it is just not for you, return it in unused, new condition WITHIN 30 DAYS for a full product refund (excluding shipping charges). You will also need to call for a return authorization. We offer counseling on the proper use and fit (if applicable) by email or phone, and we have an excellent record in assisting folks with the "learning curve" in getting top performance with our technical gear. We're happy to help!